Jail Policy
Purpose of Jail Jail is a last-resort moderation tool. It removes a member’s access to the community while still allowing staff to communicate with them. Jail is not a punishment by itself; it is a temporary holding measure used only when immediate separation is necessary before a final decision (e.g., ban, unmute (from permenant), or return).
When to Use Jail
Scam or Fraud Investigations
Only when there is clear and credible evidence.
Never jail someone based on suspicion or hearsay alone.
NSFW / Illegal Content or Possible Hacking
If a user is suspected of being hacked and is posting harmful or prohibited content.
Jail allows staff to secure the server while confirming if the account was compromised.
Serious Safety Concerns
Threats of violence, doxxing, or other severe community safety risks.
Jail provides time to verify evidence before escalating to a ban.
Pending Ban Review
If a user commits a serious infraction that would normally result in a ban, but staff need additional context (e.g., logs, screenshots, cross-checking).
Jail ensures the member cannot cause further disruption while staff finalize a decision.
When NOT to Use Jail
Minor infractions (spam, disrespect, light rule-breaking) – these are handled by warnings/infractions and C3 Bot’s auto-mod system. General commands
Situations not leading to a ban – if the end result is not a ban, do not jail.
Personal conflicts – jail is not a tool for settling disputes or “cool-downs.”
Additional Guidelines
Transparency: Always document why jail was used in staff logs.
Time Limit: Do not leave members in jail indefinitely. Resolve the case promptly (within 24–48 hours). *If there is a delay due to lack of response from a member you may extend the duration, but do not be the cause of the delay. If you have jailed a member, be sure to use a warm-handoff to another Sr. Mod/Admin in the event of your absence.
Appeals: Inform the jailed user how they can dispute or provide context for their case.
Last updated
Was this helpful?